💳 Payments Policy
At Lokshop, we strive to make your shopping experience smooth, secure, and hassle-free. Below are the details regarding our accepted payment methods and terms.
1. Accepted Payment Methods
We accept the following payment methods:
Prepaid Payments:
Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
UPI (Unified Payments Interface)
Net Banking
Wallets (If applicable)
Cash on Delivery (COD)
(Note: COD is available only with verification via phone or WhatsApp, and only after successful verification will the order be dispatched.)
2. Payment Processing
Secure Transactions:
All payments made on our website are processed using secure payment gateways that ensure your transaction data is encrypted and safe.
Payment Authorization:
When you complete a payment, you will receive an instant authorization from your bank/payment provider. Please ensure the payment is successful before proceeding with the order.
3. Order Verification
COD Orders Verification:
For Cash on Delivery (COD) orders, verification via phone or WhatsApp is mandatory before dispatch. Your order will be shipped only after successful verification. This helps us ensure accurate delivery and avoid any fraudulent orders.
Prepaid Orders:
Prepaid orders (i.e., orders paid via credit/debit card, UPI, or net banking) are processed and dispatched without verification, which results in faster delivery times.
4. Currency and Taxes
Currency:
All prices on our website are listed in Indian Rupees (INR).
Taxes:
Applicable taxes are included in the product price, and no additional taxes will be added at checkout unless otherwise stated.
5. Payment Disputes & Refunds
Disputed Payments:
In the case of any dispute regarding a payment, please contact our customer support team immediately at support@lokshop.in. Our team will work with you to resolve the issue promptly.
Refunds for Prepaid Orders:
If a prepaid order is canceled or refunded, the amount will be credited back to the original payment method within 7 to 15 business days, depending on your bank's processing time.
6. Payment Security
We ensure 100% secure payments for every transaction made on our website. We use SSL encryption technology to protect your personal and payment information.
7. Non-Payment Issues
Payment Failure:
In case of any payment failure, you will be notified immediately. Please ensure your payment details are correct and try again. If the issue persists, contact your bank or payment provider for assistance.
Contact Us
For any payment-related inquiries, feel free to contact us at:
Email: support@lokshop.in
Phone: 8787234499